Issues and crisis management
No matter your business, it is important to identify the risks you face.
These issues range from incidents affecting your buildings and equipment, to the more human concerns of fraud, theft or other misconduct.
The impact on your service and reputation cannot be underestimated. The pages of textbooks are full of companies that have failed because they neglected to protect their reputation.
Good communication is central at all times. But during a crisis it is vital. Barkers Public Relations can provide you with a team to help you plan for the worst. We can work with you to identify what risks you may face, looking both at general threats and at those specific to your organisation.
Once we have a better understanding of the risks we can put in place some simple systems to minimise the danger and damage. It’s impossible to plan for every eventuality, but good preparation can reduce your risks and stop an incident becoming a crisis.
The Barkers team has experience of providing advice and support at the highest levels within the public, voluntary and private sectors. We have been involved in managing some major incidents, from hostile commercial takeovers to large public health incidents.
From help speaking to your staff, to dealing with intense interest from the media, we can deliver expert advice when you need it most.